- From Monday to Sunday
We offer worldwide delivery for all orders placed through our online store. Regardless of your location, you can enjoy our range of hiking gear equipment. We partner with trusted couriers to ensure that your order is handled with care and delivered efficiently to your address. Please note that delivery times may vary based on your location and the courier service used.
Your order will be fulfilled directly to the address you provide during checkout. Once your order is dispatched, you will receive a confirmation email with tracking information. This allows you to monitor the progress of your shipment. Handover of the package may occur in person, and you are responsible for ensuring someone is available to receive the delivery at the specified address.
Delivery times depend on the destination and the courier service selected. While we strive to provide accurate estimates, unforeseen circumstances such as weather conditions or logistical issues may cause delays. We recommend allowing sufficient time for your order to arrive, especially during peak seasons or holidays. If you have specific concerns about delivery times, please reach out to us.
Shipping costs are calculated at checkout based on the weight of your order and the delivery location. You will see the total shipping cost before finalizing your purchase. We do not charge additional fees beyond what is displayed during the checkout process. If you have questions about shipping costs, please contact us for clarification.
Once your order has been shipped, you will receive an email containing tracking information. This allows you to follow your packages journey until it reaches your address. You may use the tracking number provided to check the status of your shipment on the couriers website. If you encounter any issues with tracking, please let us know.
For any questions or concerns regarding shipping, please contact us via email at [email protected]. We handle all communication through email to ensure a clear and documented exchange of information. Our team is here to assist you with any inquiries you may have about your order or delivery.
We reserve the right to modify our shipping policy at any time. Changes may occur due to updates in courier services, shipping rates, or other operational considerations. We encourage you to review our shipping policy periodically to stay informed about any updates. Your continued use of our services after changes are made signifies your acceptance of the new terms.
